jt888 Privacy Policy —
Your information is safe with us
This policy provides a full explanation of how your personal information is collected, used, and protected on jt888.
jt888 (referred to hereinafter as "we", "our" or "the platform") is committed to ensuring a safe and transparent gaming environment for users in Bangladesh. This privacy policy document will inform you about how we collect, store, share, and protect your personal information.
By using the jt888 website or services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our platform and contact our support team.
What information we collect
Registration and account information
When you create an account on jt888, we collect the following information:
- Full name
- Date of birth (for age verification)
- Email address
- Mobile number
- Preferred currency and language settings
Identity verification information (KYC)
To ensure legal compliance and financial security, we may collect when required:
- National ID (NID) or passport copy
- Proof of address
- Payment method verification documents
- Selfie or photo (for identity confirmation)
Financial transaction information
During deposits and withdrawals on jt888, we collect transaction-related information such as:
- bKash, Nagad, Rocket, Upay or bank account numbers
- Transaction amount and time
- Transaction reference number
Technical and usage information
Information automatically collected while using our platform:
- IP address and device type
- Browser type and version
- Time spent on the website and pages visited
- Cookie and session data
- Gaming history and activity logs
How your information is used
jt888 uses your personal information only for the following legitimate purposes. We never use your information unnecessarily or without your consent.
Account management and service delivery
Your information is needed to create, manage, and maintain your jt888 account. This includes login verification, transaction processing, bonus distribution, and tracking gaming history.
Security and fraud prevention
We analyse information to protect your account from unauthorized access and fraudulent activity. If any suspicious activity is detected, we notify you immediately.
Legal compliance
We retain the necessary information to comply with regulations related to anti-money laundering (AML) and customer identity verification (KYC).
Customer support
Our 24/7 Bengali live chat support team can view your account information to resolve your issues quickly. However, they can never view your password or full payment details.
Responsible gaming monitoring
By analysing your gaming behaviour, we identify potentially problematic gaming patterns and provide timely support. This is done for your protection.
Platform improvement
By analysing your usage patterns, we continuously improve jt888's services, gaming experience, and technical performance.
Sharing information with third parties
jt888 does not sell your personal information or share it unnecessarily with third parties. However, sharing information may be necessary in the limited circumstances listed below:
Payment providers
The minimum necessary information is shared with bKash, Nagad, Rocket, Upay and banks to complete transactions. These payment providers follow their own privacy policies.
Game software providers
Only gaming-related information such as player ID and game history is shared with our game partners including Pragmatic Play, JILI, PG Soft, and Spribe.
Law enforcement agencies
We may be required to provide necessary information on the basis of a court order, lawful legal process, or government directive.
Outside the cases mentioned above, jt888 does not share your personal information with any third party without your explicit written consent.
Cookies and tracking technologies
The jt888 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.
Essential cookies
These cookies are essential for the basic functionality of the website. This includes saving login sessions, security verification, and temporarily storing form data. These cookies cannot be disabled.
Functionality cookies
These cookies are used to remember your preferences, language settings, and login information so that you have a familiar experience on each visit.
Analytics cookies
These cookies collect information to understand which pages of the website are visited most, how long users stay, and so on. This information is completely anonymous.
Cookie management
You can disable non-essential cookies from your browser settings. However, doing so may cause some features of jt888 to not work properly.
How your information is protected
jt888 adopts industry-standard security measures to protect your personal information. Multiple layers of cybersecurity technology are active on our platform.
SSL encryption
All your information is transmitted securely through 256-bit SSL encryption.
Two-factor authentication
Two-factor authentication (2FA) is provided to protect your account.
Firewall protection
Our servers are protected with advanced firewalls and intrusion detection systems.
Secure data storage
All personal information is stored in encrypted databases and backed up regularly.
Our security team stays active 24 hours a day to monitor any potential threats. Keep in mind, however, that no method of data transmission over the internet is 100% secure. If you suspect any security issue, contact our support team immediately.
Data retention period
jt888 retains your personal information only for as long as necessary. The retention period depends on the type and purpose of the information:
- Active account information: For as long as the account is active and for five more years after closure, based on legal requirements.
- Financial transaction records: For the period required under financial regulations (generally five to seven years).
- KYC documents: Up to the maximum legally defined period after account closure.
- Gaming history: For as long as the account is active and for a limited period afterward for responsible gaming monitoring.
- Marketing consent data: Until you withdraw your consent.
- Customer support records: For three years from the date of last contact.
Once the defined period has ended, your information is securely deleted or anonymised.
Your rights and choices
As a jt888 user, you have the following rights over your personal information. Contact our support team to exercise these rights.
Right to access information
You may request to know what information we hold about you. We will provide the information within 30 days of your request.
Right to correct information
If any information on your account is incorrect or outdated, you may request a correction. Verifying your identity may be required for certain changes.
Right to delete information
In certain circumstances, you may request the deletion of your personal information. However, some information must be retained for a defined period due to legal obligations.
Right to restrict processing
In certain circumstances, you may request that the processing of your information be limited, particularly when the accuracy of the information is in dispute.
Right to opt out of marketing communications
You may stop marketing emails or notifications at any time. This can be done from account settings or by informing the support team.
Right to data portability
You may request your personal information in a structured, machine-readable format.
Protection of minors' information
jt888 provides services only to those aged 21 or above. We do not knowingly collect information from any person under the age of 21.
We verify age at the time of registration. If we suspect that a minor's information has been collected by mistake, we will immediately close that account, delete the information, and notify the guardian.
If you suspect that a minor is attempting to access jt888 using your account information, please inform our 24/7 live chat support immediately.
Changes to the privacy policy
jt888 reserves the right to update this privacy policy as needed. Whenever a significant change is made, we will:
- Send a notification to your registered email address;
- Update the "Last updated" date at the top of this page;
- Inform you at least 14 days before the changes take effect.
If you continue using the service after the notice is sent, you will be considered to have agreed to the updated Privacy Policy. If you have any concerns about any changes, you may contact our support team.
Privacy Contact
If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us in the following ways:
For any privacy-related requests:
We generally respond promptly on business days.
Live Chat
For urgent privacy concerns, use our 24/7 Bangla live chat support.
Our trained support team is always ready to help you exercise your privacy rights.
Want to know more? Talk to us
Our support team is always ready to answer any of your privacy-related questions.
Log in to jt888